Frequently Asked Questions
If i see an item i like, is it possible to have it made in another print or color(s) on the site ?
Yes it is. When adding your item to the cart, be sure to specify what color(s) or print you would like that style in.
Do you make Plus Size swimwear?
Unfortunately we only make swimsuits in sizes xsmall-large at this time. Please view our Size Chart to help with your sizing.
Can I have a custom design made?
We do not do custom designs. We only allow you to purchase the different styles available on our site in the different colors/prints that are on our Color Chart.
How do I pay for my swimsuit?
1. Place your items in your cart
2. Go to checkout
3. Choose to checkout by paying with the following options:
a) Cash Payment (For Nassau Bahamas Residents ONLY)
b) Bank Wire Transfer
c) Western Union
May I return/exchange or recieve a refund on a item(s)?
No returns, exchanges or refunds. Please see Terms and Conditions. Email us at firstname.lastname@example.org for any questions.
How long does it take to recieve my order?
- Once we have received your order and payment you can no longer make adjustments to your order, it is final.
- Your suit(s) will be ready within ten (10) working business days(Mon.-Fri. 10am-6pm) or on the specified date on your invoice, excluding Bahamian National Holidays.
- If there is a delay on your order, we will contact you by email and inform you of the delay and provide you with a date that your order will be ready.
Can I pick up my items when they are ready?
Yes, if you are a client based in Nassau, Bahamas you may schedule a date/time with us to pick up when your order is ready.
Do you ship to the Family Islands?
-Yes we do FREE SHIPPING to all Family Islands in The Bahamas.
-When your suit (s) are made and ready, we will ship your suit (s) to you and email you your tracking/registered number.
-When your suits are shipped you will receive them within 3 working business days (Mon.-Fri., excluding Bahamian National Holidays).
-Please carry a form of government identification with you to the main post office on your island in order to pick up.
Do You Ship Internationally?
- We Provide Free International shipping.
- Once your order is ready you will receive your item(s) in 1-2 business days (Mon.-Fri.).
- You are responsible for all custom charges that may arise after your package enters into your country.
- Once your order is shipped, we will email you your tracking number
- We are not responsible for packages that get damaged or lost in the mail.
- Our preferred shipping company is FedEx and USPS
Do you have a physical store?
No we do not have a store. We are online based only.
Is there a charge for delivery?
Delivery is free and available for clients based in Nassau, Bahamas only.